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5347 Benton Road, Paducah, KY 42003 Phone: 270-538-4000

Mental Health

Mental Health Resources for Employees

One of the best things you can do if you’re feeling stressed or overwhelmed is to talk to someone. LiveHealth Online provides easy, virtual access to licensed, professional counselors, and it’s free for Kentucky Employees’ Health Plan (KEHP) members. You can sign up online at the link below, or call 1-888-548-3432 between 7 am and 11 pm to schedule an appointment. Be sure to have your insurance card handy — you’ll need your KEHP member ID to get LiveHealth services for free.  Some other health and wellness resources that are free to KEHP members are listed below as well.  For all available health and wellness resources, review your Benefits Selection Guide.

LiveHealth Online 

•Members can access LiveHealth Online (LHO) for free medical and behavioral health services

•Go to to get started

•Members should enter their Anthem/KEHP Medical ID and the visit is FREE

•For questions, members can call 888-548-3432

Learn to Live
Emotional Well-being resources are available through this program.  Employees have access to personalized, one-on-one coaching, live and on-demand webinars, mindfulness on the go, and a support team to help you stay motivated and accountable while you work through programs.  This program offers help with anxiety, stress, and worry, depression, insomnia, social anxiety, and substance abuse.  More information is available here.

Through Rethink, you gain 24/7 access to consultations with a dedicated behavior expert and unlimited use of the website filled with step-by-step videos, resources, and exclusive content developed to help families raising children with learning, social or behavioral challenges, or developmental disabilities.  The program has no age restriction, requires no diagnosis, and is completely confidential.  Visit and use enrollment code "KEHP" to enroll and begin.  You may call 500-714-9285 for assistance in signing up, or text EZCONSULT to 797979 to schedule your no-cost consult with an expert.

Telehealth Services  

•Members can use telehealth services for their primary care, specialist, behavioral health, or substance abuse visits with both in-network and out-of-network providers

•Telephonic-only care for in-network providers is also covered

•These visits are covered for FREE for 90 days effective March 17, 2020

•Members should check with their local providers as many have expanded their services to include telehealth visits

LivingWell Engagement Rewards

After you have completed the LivingWell Promise, you can earn additional points and up to $200 a year in gift cards and merchandise for taking part in healthy activities.  Visit for more information.